Conditions for the return of products.
The Purchaser has a period of 7 days from the receipt of the Product(s) ordered to exercise his right of withdrawal from Epicerie Verte.
The articles must be returned intact and complete in their original packaging (in particular with the labels bearing their references), and generally in the same packaging as that used at the time of shipment, allowing them to be re-marketed.
Returned items must be accompanied by the delivery note within 7 days of receipt of the package.
The shipping costs related to the return are the responsibility of the Purchaser.
Products that cannot be returned
The right of withdrawal may not be exercised for:
- The supply of goods made to the Purchaser's specifications;
- The supply of goods that are likely to deteriorate or expire quickly;
- The supply of goods which have been unsealed by the Purchaser after delivery and which cannot be returned for reasons of hygiene or health protection
- The supply of goods which, after having been delivered and by their nature, are inextricably mixed with other items.